Privacy Policy
Last Updated: October 23, 2023
Introduction
Better MLO LLC ("the Company") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your data when you access and use our services, including CRM systems and Conversational AI integrations.
Information We Collect
a. Personal Information: We may collect personally identifiable information, such as your name, contact information, and payment details when you use our services.
b. Usage Information: We may collect information related to your use of our services, such as IP addresses, browser information, and user behavior patterns.
c. Data from AI Interactions: If you use our Conversational AI services, we may collect and store data generated during these interactions, including text input and AI responses.
How We Use Your Information
a. Service Delivery: We use your personal information to provide you with the services you request, such as CRM systems or Conversational AI solutions.
b. Communication: We may use your contact information to communicate with you regarding updates, service changes, and support requests.
c. Analytics: We collect usage information to analyze and improve our services, user experience, and to develop new features.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission or storage is entirely secure, and we cannot guarantee the absolute security of your data.
Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data with the following entities under specific circumstances:
a. Third-Party Service Providers: We may engage third-party service providers to assist with certain aspects of our operations, such as payment processing and hosting among others.
b. Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
Your Rights
You have certain rights regarding your personal information, including the right to access, correct, delete, or limit the use of your data. To exercise these rights, please contact us at
[email protected]
.
Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance your user experience and collect usage data. You can configure your browser to reject cookies, but this may affect your ability to use our services.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting
https://app.retention.com/optout
Changes to Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our data practices. We will notify you of any significant changes, and your continued use of our services after such changes implies your acceptance of the updated policy.
These terms and conditions are governed by the laws of the state of Florida, United States.
Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
Better MLO LLC