Terms and Conditions
Last Updated: October 23, 2023
Acceptance of Terms
By accessing or using any services provided by Better MLO LLC ("the Company"), including, but not limited to, CRM systems and Conversational AI integrations, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
Description of Services
a. CRM Systems: Better MLO LLC offers a Customer Relationship Management (CRM) system designed for Mortgage Loan Officers. The CRM system is provided on a subscription basis, and details regarding pricing, features, and usage limitations can be found on our website.
b. Conversational AI Integration Services: Better MLO LLC, operating under the name "Meet Your AI Assistant," and other task specific sites such as "AI Birthday Calls," etc. offers pre-built and customized Conversational AI solution systems and are provided on a subscription basis, and details regarding pricing, features, and usage limitations can be found on our website. Pre-built AI solutions are task-based and can be purchased directly from our website. Customized AI solutions are developed based on specific business requirements and involve a separate consultation and agreement.
Usage
a. Proper Usage: Users of our services must adhere to all applicable laws and regulations. The Company reserves the right to terminate services for any user who engages in unauthorized or illegal activities.
b. Data Privacy: We take data privacy seriously. The use and handling of personal data are governed by our Privacy Policy, which can be found on our website.
Payment and Billing
a. CRM System: Payment for CRM services is required on a subscription basis, with fees and payment schedules specified on our website.
b. Conversational AI Services: Payment for Conversational AI services, whether pre-built or customized services is required on a subscription basis, with fees and payment schedules specified on our website. Customized Conversational AI solutions will be discussed and agreed upon in a separate contract. Terms and payment schedules may vary based on the nature of the project.
Intellectual Property
a. Ownership: The Company retains all rights, title, and interest in its intellectual property, including but not limited to software, AI models, and other related technologies.
b. License: Users are granted a limited, non-exclusive, non-transferable license to use our services as described in these terms. Users may not modify, distribute, or reproduce any part of our services without our written consent.
Warranty and Liability
a. No Warranty: The Company provides its services "as is" without any warranty. We do not guarantee the accuracy, availability, or reliability of our services.
b. Limitation of Liability: The Company shall not be liable for any direct, indirect, special, or consequential damages arising out of the use of our services.
Termination
a. Termination by User: Users may terminate their subscription or engagement with our services by following the termination process specified on our website.
b. Termination by Company: The Company reserves the right to terminate services and access at any time for violations of these terms or for any other reason The Company sees fit.
Changes to Terms and Conditions
The Company reserves the right to amend or update these terms and conditions at its discretion. Users will be notified of any changes, and continued use of our services implies acceptance of the updated terms.
Governing Law
These terms and conditions are governed by the laws of the state of Florida, United States.
Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
Better MLO LLC